Frequently Asked Questions
What can I have engraved?
Depending on the product, you can personalise it with names, initials, dates, short messages, logos or suitable artwork.
How do I send my engraving details?
After ordering, email your exact personalisation to metalwoodcreations62@gmail.com and include your order number.
Can I send my own logo or design?
Yes. Send the clearest, highest-quality version available. We may contact you if the artwork needs clarification before engraving.
Is engraving included in the product price?
For products listed as personalised engraved items, personalised engraving is included as stated in the product description.
Will the engraving look exactly like the picture?
Product photos are examples. The final engraving can vary slightly depending on the material, finish, colour and natural wood grain.
What if I make a spelling mistake?
Please check all names, wording, dates and numbers carefully before sending them. We engrave using the details supplied with your order.
Can I request something not shown in the store?
Yes. Email metalwoodcreations62@gmail.com with your idea and the item or material you would like personalised.